Posted on Leave a comment

6 Ways To Fix TikTok Is Not Working Issue

6 Ways To Fix TikTok Is Not Working Issue

TikTok is one of the most popular mobile apps for sharing videos, especially vertical-short form videos. It gives two different ways for its users to experience this social media platform. First, by viewing several videos regularly from different individuals across the world. Secondly, users can create videos for the target audience to like and watch it. Creating engaging videos is the best way to get millions of TikTok likes and build an authentic follower base.

Like other social media platforms, TikTok also has some malfunctioning problems. Generally, most TikTok users have the question of why my TikTok is not working. If you are facing this issue, you are in the right place. This article will show you some of the ways to fix your TikTok not working issue.

What Is TikTok?

TikTok is a short-form video-sharing app. It is absolutely free, where TikTok users can create short videos and share them on this platform and in vertical mode. It is an app that users can create short form videos, usually in vertical. The videos can be anything, like dance, pranks, jokes, informative, educational, etc. Initially, TikTok video length was 15 seconds; it will be increased to 60 seconds in 2017. TikTok evolved continuously, so it extended the length to 10 minutes due to its rapid growth. 

Why Is My TikTok App Not Working?

One of the famous mobile apps to entertain people is TikTok. It commonly frustrates users when they face the problem of the TikTok app not working. However, many users have the issue of slow loading when the app is open. This is because of some technical bugs in the app. At the same time, some users will face this problem when they do not follow the app’s terms and conditions. 

Here are some of the cause for why TikTok is not working:

  • TikTok is prohibited for your account.
  • App Issue
  • The problem with your device
  • TikTok server issue
  • Ban on TikTok

How To Fix TikTok Not Working Issue?

A great way to fix the problem of TikTok stop working is by checking technical things like your internet connection, your TikTok app update, etc. Here are some of the simplest solutions to solve a problem with your TikTok app. 

Update Your TikTok App

Always make sure that you are using the most recent version of the TikTok app software. The TikTok app might load slowly if you do not use the updated software version. This means you can’t see your favourite videos on TikTok without interruption. TikTok regularly gives new updates to produce recent features and also to fix bugs. Here are the steps to check TikTok app update on your device:

For Android:

  • Navigate to  “Google PlayStore” on your phone.
  • Press “Manage app & Devices”.
  • Click “All apps up-to-date” or “Updates available”. 
  • Scroll down the page to see the TikTok update available. If you don’t see TikTok on that page means that you are using an updated version of TikTok. 

For iPhone:

  • Head over to the “App Store” on your phone.
  • Search for TikTok.
  • If the update option is available, it will display next to the TikTok app icon. 
  • You will see the option to update in the app’s description if an update is available.

Clear TikTok App Cache and data

Cache is a memory that stores temporary data to allow apps to work effectively. If you first open the page, next time, cache data will help to load the page efficiently and quickly. One of the most innovative ways to solve the “TikTok not working” issue is by clearing the cache on your phone. If you notice that your TikTok app plays some of the videos offline when you open it, you might think it is magical, but not. The cache saves temporary data from operating software quickly. Clearing app cache and data will free up storage space and fix the phones crashing, lagging, and freezing issues. However, you should keep one thing in mind when clearing the app cache and data. That is, “Cache” will delete temporary data, but if you clear “app data”, it will delete all data like your app login details, credentials, etc.

Follow the below instructions to do this:

  • Go to “Settings” on your device.
  • Click on “Apps & Notifications” and select “All apps or Manage Applications or App details”.
  • Choose “TikTok” from the available apps. It will show the TikTok apps in detail.
  • Tap “Storage & cache”. Click the “Clear cache” icon to delete the data. Open the TikTok app and check if it’s working correctly. 

Another way to clear the cache on the TikTok app:

  • Launch the “TikTok” app on your phone and press the “Profile” icon at the lower-right corner of your screen.
  • Click the “Hamburger icon” at the upper-right corner of the profile page.
  • Select “Settings and Privacy”.
  • Find the option “Free up space”. Finally, press the “Clear” button straight to the cache. 

Reboot Your Device

Even doing the above things, you still have problems with the TikTok app. You might reboot your phone to fix the bug. Restarting your phone will close all backend programs automatically. After that, you can open TikTok; it will be the fresh start of your app. 

The following steps can help to restart your Android phone:

  • Click the power button on your phone (it may appear on either side of your phone). Press it for a few seconds to see the “Power menu” slide on the screen. 
  • Select the “Restart” option to reboot your phone quickly. 
  • After that, check if your TikTok app is working. 

On iPhone:

  • Press and hold the power button until you get the “power-off slide” option on your screen. 
  • Then drag the slider right to left and wait for at least 10 seconds after shutting your iPhone. 
  • Again touch and hold the power button to switch your device on.  

Delete And Redownload Your TikTok App

Open your TikTok app on another device. If it works, try to delete and download  it again from Google Play Store (Android) or App Store(iOS). You can attempt this, which can be helpful when other apps work correctly on your phone except for the TikTok issue. Moreover, the steps for doing this are similar for Android and iPhone. 

The follow below steps to do this, 

  • Go to “Google Play Store” or “App Store” on your phone. 
  • Search for “TikTok”.
  • Click on the app and press the uninstall button to delete the app.
  • The app will be removed from your phone quickly. Wait for a some seconds, and You can see the Install option.  
  • Choose the “Install” button and launch the “TikTok” app. Now, check whether the app is working perfectly. 

Check Your Internet Connection

TikTok needs a good internet connection to access it correctly. Hence, if you are in the area out of coverage or device connection varies regularly, which will cause the app does not work. However, open another app on your device to check your internet connection. If your connection is poor, try connecting with another network like wi-fi. Ensure to enable the permission for “TikTok” to use cellular data. 

To check TikTok permission:

  • Go to the “Settings” app and choose “Apps & notifications”.
  • Navigate to the TikTok app and click the “Permissions” button.
  • Press the “Allow” button to enable the permission.

Check TikTok Is Down 

One of the easiest ways to check the problem of whether the TikTok app is down or not. You can open the TikTok home page on the web browser instead of using the app. On the other hand, you can also check if TikTok is down or not by using the “Downdetector” website. It is one of the popular websites for monitoring website issues. Therefore, if there is a problem within the TikTok server, you must wait until the TikTok team fixes the issue.


TikTok app is famous for making and sharing short videos. Even the most popular social media platforms also have a few technical issues. If you’re looking to boost your TikTok presence, one effective strategy is to purchase TikTok views. By increasing the number of views on your videos, you can attract more attention and potentially reach a wider audience, helping you to grow your TikTok following and increase your chances of going viral.

Why is my TikTok not working? This is a common question for many TikTok users. You can fix that TikTok is not a working problem in some ways. Like check your internet connection, update your TikTok app, clear app cache data, and restart your device. This article will show you TikTok and some of the reasons for TikTok not working problems and how to fix it. 

Leave a Reply

Your email address will not be published. Required fields are marked *